TERMS OF PURCHASE
Deposits: A 50% deposit is required to confirm an order. This initial deposit can be made with a certified check, wire transfer, money order, company check or personal check.
Final Payment: The balance of your payment is due prior to ship out. RANS will make every effort to contact you plenty of time in advance of the ship out date so that this final payment does not hold up your order. Final payment should be made with a certified check, money order, or a wire transfer.
Sales Tax: Sales tax is not added to shipments that are shipped out of the state of Kansas. Shipments within the state of Kansas will be charged 6.3% sales tax.
Customers picking up aircraft kits at the factory will need to either have a valid Resale Tax Certificate from their state or complete a Notarized Sales Tax Form here at the factory. This form states that you will take this merchandise out of the state within 10 days. You are then liable for tax within your own state.
All parts orders picked up at the factory will be charged 6.3% tax (unless you have a valid Resale Tax Certificate).
Engines: With the purchase of a RANS kit, you are entitled to buy the Rotax engine at a reduced rate. The price will be our published price at the time of purchase. You can guarantee that price by purchasing the engine with your kit.
The warranty period (6 months or first 100 hours whichever comes first) must begin within 1 year of delivery. For many home building projects this is not an adequate time frame to be finished and flying. And even for those folks who plan to finish in a short periods of time, unexpected circumstances sometimes change these plans.
To insure a fresh engine with a fresh warranty, we can delay the shipment of an engine you have already purchased until your project is ready for the engine. In other words, if you choose to purchase the engine at the time you buy your kit to lock in the price, we can delay the actual shipment until you request the engine. Let us know about 4-6 weeks before you are ready for the engine and we will order you a fresh engine.
Many folks do not purchase their engines until they actually are ready for them. This seems to be a good idea and can spread the expense of your project over time. And even though you risk paying a higher price should our engine prices increase, you may be able to invest this money somewhere during this time and make a bigger return than the amount of the increase.
It is our routine practice to not ship the engine with the original kit shipment unless this is your request. We will hold your backorder until you give us the word. Let us know at the time of purchase if you want no delays in your engine shipment and we can send it with the kit.
Customer pays freight charges on all engine shipments, no matter if shipped with the kit or shipped separately later.
Delivery Dates: Depending upon production demands, delivery dates vary. Please inquire at the time of purchase about current delivery times. Kits (without any pre-built or quick build options) are usually shipped in 6-8 weeks. However, during high demand times this time can run longer. Quick build kit delivery times vary widely and are strictly dependent upon the number and extent of projects already on the schedule. An expected delivery date will be given at the time of order. However, this is not a guarantee and is subject to change.
Order Changes: Our inventory and production emphasis are based on what is ordered. Therefore, it is difficult to change an order once confirmed. Custom made or ordered items cannot be changed without cost. (For example, changing the wing area or the color scheme after the skins are already sewn.)
Canceled Orders: Cancelled kit orders are subject to a 15% re-stock fee. (15% of the total.) Quick build kits are considered special order and are non cancelable.
Backorders: We make every effort to send out your order complete. However, experience has shown that this cannot always be the case. Many items we use are highly specialized and many are supplied by only one vendor. When a vendor without warning changes a lead-time from 3-4 weeks to 3-4 months it means we might not have this item in stock. We do send out backorders (not including engines, see #4) at our expense as quickly as we receive them.
Missing Parts: We check and re-check and are 99.9% certain that if we say we shipped it, we did. The first task in building your kit is to inventory the parts using the packing list provided. It’s your job to keep all parts organized and accounted for upon receiving your kit. We can not provide “missing” parts cost free after 60 days.
Propellers: Because we deal with several vendors of props (Tennessee, IVO, Warp Drive, and Sensenich), all propellers are considered special orders and cannot be returned or exchanged! Because of variations in engines, flying conditions, function of the RPM gauge, variations in the prop itself, and other numerous factors, performance can vary considerably. We will do our best to provide the information you need to order a prop that will do the best job. However, because of variations, we cannot guarantee performance. If you wish to purchase your prop directly from a prop manufacturer, refer to the prices/options sheets to determine the discount for a plane purchased less the propeller.
Returned Goods: A RANS kit aircraft is purchased as a complete kit. The only exceptions are kits sold less engine and less firewall forward. RANS will not accept for credit unused items from the original kit.
This policy pertains to the purchase of the aircraft kit. Parts and options ordered later will be handled on an individual basis. Any part that is shipped that is incorrect will be exchanged free of charge. However, all returns must be authorized by our Parts Department.
